If previous steps fail, but you can access the settings, perform a Factory Data Reset in the system settings: Power Cycle (All TVs): Unplug the TV power cord for 30 seconds, then plug it back in.Soft Reset (Android TV & Google TV): Press and hold the POWER button until the TV restarts or a menu appears, then select Restart.If your TV is responsive but has specific issues (app crashes, random turn-offs, etc.), try: * Remember, a factory reset erases settings and requires setting up the TV again. Use TV buttons (on the TV, not the remote) for a manual reset Unplug the TV power cord for 30 seconds, then plug it back inĪccess settings, navigate to Factory Data Resetįorced Factory Data Reset (Android TV & Google TV) * Press & hold the POWER button on the remote to select Restart.
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